Emotional intelligence has gained significant traction over the past few decades as a critical factor in leadership and organizational performance. While many leaders focus on technical skills and IQ, others research the indispensable role of EQ.  I particularly love EQ and self-awareness, in driving leadership effectiveness.

I had the benefit of participating in SHRM’s 2021 National Conference, all masked up, and lots of research-based leadership and culture tips and techniques. As an avid life-long learner, I always find nuggets that support my clients and their vision of the future. Here are some takeaways you may use as you coach leaders and/or your team members on creating a culture of inclusivity.

Times they are a changin’. And, without a clear approach on developing our talent, our talent will not develop technical and interpersonal/soft/relationship skills needed for optimal results. We are going through so many unprecedented changes: technological advancements; employee exodus/resignations; social awareness and Diversity, Equity and Inclusion (DEI); remote work, masked work; political divisiveness; physical and mental stressors and more. This is a time for upskilling, for reskilling, and for career conversations.